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INTERVIEW
GUIDE
Choosing
the right employer can be one of the most significant decisions of your
professional career. We offer the interview preparation guide to
assist you in preparing for the next step in your search for the ideal
job and employer.
Ø Resume
Tips
¨ Prepare
a chronological resume.
¨ Describe what you
did 90% of the time, not 10% of the time.
¨
Describe significant accomplishments with each position held.
¨
One page is good, but two pages are also fine. Someone with over
ten years of experience often should have a two-page
resume.
¨ Resume paper should
be of a high quality and neutral color.
¨
Leave out all personal information.i.e., marital status, children, your
age, etc.
¨
Exceptions include professional organizations and career-related
volunteer organizations.
¨
Have many people proofread it to ensure correct grammar and
spelling.
GENERAL
INTERVIEWING TIPS
¨ You
should realize that, despite the different tactics used, all
employers are searching for the same answers in interviews.
They
seek to confirm that an applicant has the required knowledge,
skill,
attitude, and personality to contribute and fit into the
company
culture.
¨
Be prepared with answers to the traditional interview questions.
¨ Aim
for clarity and honesty.
¨ Concentrate
on the employers needs, not yours.
¨ Emphasize
how you can help the company achieve its goals.
¨
Describe your past responsibilities and achievements.
¨ Explain
how the skills you bring will benefit the company.
¨ Don't
downplay your accomplishments or attribute them to luck.
¨ Be
specific in your answers. Ask for clarification if you aren't
sure
what information they are seeking.
¨ Take
responsibility on communicating your strengths. Don't rely on
the interviewer to pull it out of you.
¨ Once
you have determined what you think the employer will be
looking for, write out examples of situations that showed
your skills
in those areas.
¨ Before leaving the
interview express your strong interest in the
position and ask how he/she feels about your qualifications
for the
position.
¨ Be
sure to schedule the next step appointment if appropriate before
leaving.
BEHAVIORAL
INTERIEWING
Behavioral interviewing
is based on the theory that past behavior is a strong prediction of future
behavior. The interviewer asks specific questions seeking information
about candidate's skills, character, and performance based on examples of
past behavior. By using these answers, the interviewer can rate the
candidate based on past actions, not "gut feelings" or "intuition".
The key in behavioral
interviewing is to "paint a picture" of the reasons and thinking
about the decision or behavior without bringing in unessential details.
Examples
of Behavioral Interviewing Questions
¨ Describe
a time when you have improved procedures in your
company. Be specific.
¨ Tell
me about a high stress situation when you needed to keep a
positive attitude..What happened?
¨ Give
me examples of how you turned an unprofitable branch and/or
area into a profitable one.
Interview
Do's
¨ Be
friendly and respectful to everyone, receptionists are often vocal
about their opinions.
¨ Deliver
a firm handshake.
¨ Make eye contact
throughout the interview.
¨ Dress
conservatively.
¨ Be
specific in your answers. avoid rambling or getting off on a
tangent.
¨ Send
thank you notes to everyone you've interviewed with.
Interview
Don'ts
¨ Comment
on sensitive subjects.
¨ Cross your arms
in front of you.
¨ Use
negative body language.
¨ Wear
excessive or flashy jewelry.
¨ Chew gum
¨ Talk
too much
ASKING
THE QUESTIONS YOU NEED ANSWERED
You've spent some
time up to now considering how to respond to an interviewer's questions.
That is certainly one part of the process of selling your product - providing
information about yourself.
Now it's time
to look at the other part of the process - having the interviewer provide
information to you so you can better assess the future success
of your product in that environment. In other words, you have some
questions of your own to ask.
Below are a
number of questions for you to consider asking at an interview in order
to determine your continuing interest in the company and the extent to
which the position might fulfill your needs.
For each interview
you go on, you will want to add questions to this list based on the particular
job, the company or the interviewer. Your in-depth research will
also guide you in developing new questions.
1. Why is this
position available?
2.
Why did the person who held this position most recently leave?
3.
What do you think are the most important overall goals for this position?
4.
What are the priority objectives in this position for the next six months?
5.
How will success be measured?
6.
What kind of support does this position (or department) receive from top
management?
7.
How would you describe the level of freedom this position has in order
to
determine work objectives, setting deadlines and measuring
success?
8.
What are some of the challenges this position will face in the
future?
9. What are some of the challenges this company will face in the
next year or
two?
10.
What important changes do you predict for the company in the near
future?
11.
How would you describe the climate of this company today?
12.
What growth opportunities will there be for me here?
13. As a manager (supervisor), what characteristics are most important
in
your successful employees?
14.
How would you describe yourself as a manager?
15. What do you find to be special and unique about your company?
16.
How do you feel about my skills and experience in relation to your job
requirement?
17. What is the next step in the interview process? Can we set up
the next
appointment today?
RESPONDING
TO SOME OF THE MOST FREQUENTLY ASKED QUESTIONS
It is worth your
time to review these questions now and consider how you would respond.
1. What are
your long-range and short-range career goals?
2.
How do you plan to achieve your career goals?
3.
What would you like to accomplish in your career?
4. What do you enjoy most about your career?
5.
What do you like least about your career?
6.
What do you expect to be earning in five years?
7. What do you consider to be your greatest strengths?
8.
What do you consider to be your weaknesses?
9.
How would a friend who knows you well, describe you?
10. How would your last manager describe you as an employee?
11.
How would your co-workers describe you?
12.
How would your subordinates describe you?
13. What motivates you to put forth your greatest effort?
14.
Why do you think you would be an asset to our company?
15.
Why do you want to work for this company?
16. In what ways do you think you can make a contribution to our company?
17.
Why are you seeking a change from your current position?
18.
How do you measure success for yourself?
19. How well do you work under pressure?
20.
How do you manage your stress?
21.
What do you consider to be your greatest achievements?
22.
What would the ideal job be for you?
23. What three things are most important to you in your job?
24.
What major work problems have you encountered in your career and how
did you deal with it?
25. What criteria are you using to evaluate the company for which you
hope to
work?
RESEARCH THE COMPANY
¨ Size
of the company, both number of employees and revenue/sales
volume.
¨ Public
or privately held.
¨ History, including
how long they have been in business, sister and/or
parent company names.
¨ Major competitors.
¨
Staffing industry trends in general, and in their particular niche.
¨
Job descriptions; understand the skills and experience required for
the position.
¨
Understand the organizational chart of the company.
¨ Understand
the current status of branch and/or area.
¨ Personal
history of interviewers.
¨ Have 10 well thought
out questions that would help further your
understanding of the company.
Ø Sources
of Information
¨ Company's
Web Site
¨ Company's Brochure/Literature
and Annual Report
¨ Business
Library
¨ Periodical
Files
¨ Dunn and Bradstreet
Report
¨ American
Staffing Association - web site, www.staffingtoday.net
¨ Staffing
Industry Analysts - web site, www.staffingindustry.com
© 2000 Paul Fortin & Associates Inc.,
All Rights Reserved.
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